I found Lola on another site and to be honest if I saw this feedback I would not of booked her, so in my case, I am happy that I didn't see the below comments.
However outside that of arriving late, I got some awesome pictures.
Good communication. Although Lola arrived late due inevitable travel (train) problems, she kept me well informed and was very apologetic.
On arrival, she was extremely professional, not flustered, genuinely friendly and a real pleasure to work with. Will happily book again but am mindful of the feedback below.